Bewertungen (Seite 1 von vielen)

I highly recommend Under Lucky Stars. They are quick, easy, accurate, high quality and excellent customer service! I contacted customer service when the delivery box was damaged. I received a quick response. (less than 6 hours). Opened the box and the item was undamaged.

Very happy! Frame is solid, print quality is high, and the shipping kept it all in one piece. Would definitely recommend buying a larger size, but I love what I have now.

A Great Idea. A great idea and one that appeals to me. The anniversary of our first meeting 54 years ago was coming up so what better present to ourselves? My wife was surprised and then delighted when I first uncurled it. We framed it and it now proudly hangs on our wall. One addition I would like to see, as the stars change position so incredibly slowly, is to include the planets. Now that would be really special.

Great gift idea. My partner loves star gazing and decided to get him this gift for Valentines Day. He loved it and was so impressed by it. It's hanging in his office and it's a great conversation piece. I had an easy time ordering it online and it just arrived in time for Valentines Day. I will definitely by it as a birthday gifts for my friends this year.

Amazing perfect gift of remembrance. The gift was amazing, it arrived and was exactly how it looked. I am absolutely happy with the framed picture of our night we met.

Limited edition is a great option, also super fast shipping and amazing finish. Great present to ones who loves night sky.

Easy ordering, delivery on time. It was easy to order and customize and while they warned it might not arrive in time for Valentine’s Day, my order did. My partner was thrilled with the chart!

VALENTINE SURPRISE. After 20+ years of Valentine gifts I was finally able to truly surprise her again. It was a big hit and we can’t wait to frame and hang it. I learned about your company watching Neil deGrasse Tyson on YouTube.

A Valentine's Day home run. There was an issue on their end but they rectified it and kept their word to deliver by 2/14. It was a home run, my wife loves it and she's bragging to her friends. After 20 years of marriage, I was able to surprise her and this company made it happen. They reply immediately to any concern.

Had some issues with shipping (lost package) but the customer support/service was excellent and had a replacement out by the end of the day and received it a few days later. My wife loves it!

Two amazing prints!! We ordered two prints From Under Lucky Stars and they are fantastic!! We had some issues with typos in our design and the customer service team were on point spotting it and helping us out with how to fix it before things went to print - thank you Fiona and Julia!! Customers are supposed to check all the details and we didn't, which is completely our fault, but the customer service was amazing. Really good communication, fast resolution, and the turnaround was less than a week. Maps are as expected in size and on really nice quality paper. We ordered ours ready for framing and they came delivered in a strong tube packaged really well. Very impressed with our order. Highly recommended! Ian

One of the best customer service. Overall great product and excellent customer service. I originally received my chart damaged, and of course it was caused by the delivery company. ULS staff quickly responded and made the situation right.

I purchased a print from Under Lucky Stars during Christmas time and it’s super busy with shipping and I unfortunately became victim of the Postal Service overwhelmed, and my package was shipped out and stuck in transit stagnant. I reached out to customer service and less than 24 hours received an update email that they were tracking it and for any reason they would send out a replacement copy if my package did not become active during tracking. What their deepest sincerity they also forward me a PDF copy as an apology and a show of good faith. As time grew near Christmas was approaching the package didn’t seem to look as if it was going to make it in time for Christmas. Customer service reached out to me via email and said they are overnighting me a print that I purchased and it does not look as if it would be received in time so they want to make sure I had it for Christmas. Next morning, I received it at my doorstep. Just wanna say I’ve never had customer service so diligent and apologetic in a situation that was out of their control and for them to be so sympathetic and accommodating above and beyond timely with conversation and replacing of their product. Five stars, two thumbs up and a huge thank you. I will recommend Under Lucky Stars to anyone that shall ask and refer folks to a great gift and a great experience. Thank you again

Stars as a remembrance. I saw an ad on Facebook and despite my suspicions of unknown companies decided to order one to celebrate our 55th anniversary. I am delighted with the product and my wife was surprised and appreciative. It arrived when they said it would in perfect condition.